Shipping Policy Ships across the US

Parcel

Brakes, electrical, small cooling, sensors

Boxed, tracked, left at the door unless the carrier needs a signature.

Usually 2–5 business days after the crate leaves Houston.

Freight

Engines, transmissions, body panels, full cooling packages

Pallet or crate, tracking, and a delivery appointment. Liftgate is called out on the quote when the site needs it.

Window is written on the quote. Nothing rolls until you approve that number.

Introduction

At Yomo Autoparts, we aim to make every order straightforward, transparent, and reliable. This policy explains how we confirm orders, prepare shipments, provide tracking information, and address issues involving damaged or missing items. By placing an order through our website, you acknowledge and agree to the terms outlined below. Orders are processed once payment has been confirmed. Standard processing generally takes 2–5 business days. Delivery timeframes depend on the destination, shipping carrier, and supplier availability. Tracking information is shared after the order has been dispatched.

Order Confirmation

After submitting your order, you will receive an order confirmation containing a unique reference number. This confirms that your order request has been received and that your payment method has been pre-authorized, where applicable. Our team will then verify product availability through our supplier network before proceeding with fulfillment. Most orders are expected to arrive within 5–7 business days; however, delivery may take longer due to supplier delays, carrier disruptions, or other unforeseen circumstances. If your order has not been fulfilled within 30 days, you may contact our support team to request cancellation and a refund, subject to the applicable Return & Refund Policy and relevant legal requirements.

Order Processing and Shipment

Products confirmed as available are generally prepared for shipment within five business days. Once your order has been dispatched, tracking information will typically be sent to your registered email address within 24–48 hours. If you have not received tracking details within six business days of placing your order, please contact our customer support team for assistance. Customer Support Email: info@yomoautoparts.com Business Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time (ET).

Damaged, Missing, or Lost Shipments

Please examine your package upon delivery and check for visible damage, signs of tampering, or missing items. Where possible, document any visible damage with the delivery carrier before accepting or signing for the shipment. If your order arrives damaged or contains missing items, please take clear photographs of the package, shipping label, and affected products. Send this information to our customer support team so that we can review the issue and determine the appropriate resolution, which may include a replacement or refund in accordance with our Return & Refund Policy. If a shipment appears to be lost or has not arrived within the expected delivery timeframe, contact our support team so we can assist with tracking and follow-up. For additional information about eligibility, return procedures, and refunds, please refer to our Return & Refund Policy.

Final Provisions

Yomo Autoparts is committed to supplying quality used OEM automotive parts while maintaining clear communication and dependable customer service throughout the ordering and delivery process. We reserve the right to revise this policy when necessary. Any updates will be published on our website, and customers are encouraged to review this page periodically. If you have questions about order confirmation, shipping, delivery damage, or missing items, please contact our support team using the email address provided above.

ZIP is in the number

Freight to your ZIP is part of the quote. We do not add a line after you say yes.

All 50 states

Lower 48, Alaska, and Hawaii. Remote ZIPs can add a day; that shows on the quote before payment.

Wrong unit, our freight

If we confirmed fitment and it does not fit, we arrange the return. See Returns & warranty.