Returns & refunds · Houston desk

Returns, refunds, and the warranty window.

Manufacturer warranty only, where applicable

When a return applies

01
CASE A
We confirmed it for your car. It does not fit.
If the quote matched your VIN (or the year, make, and model we confirmed) and the unit still does not bolt up on that specific vehicle, that is our miss. We arrange the return freight and source the correct assembly.
02
CASE B
The unit fails in the warranty window.
Warranty coverage varies depending on the specific part purchased. Not all products are covered by a warranty, and any applicable warranty terms will be communicated at the time of quotation or purchase. Customers are responsible for confirming warranty availability and coverage with our team before placing an order. Yomo Autoparts is not responsible for warranty coverage on products sold without an applicable warranty.
03
CASE C
Return within 15 days after purchase
Unused change-of-mind returns must be opened within 15 days after purchase. Call before you ship; you need a written RA. After 15 days, change-of-mind returns are not accepted. Installed, cut, welded, painted, or electrically powered units are not refundable as a change of mind.
04
CASE D
Fitment Responsibility
Customers must verify that the selected part is compatible with their vehicle before completing a purchase. While Yomo Autoparts can assist with fitment verification, it is the customer’s responsibility to confirm all vehicle details and compatibility before payment is made.

Keep the quote sheet. We file against that RO, not a blank form.

01
Photograph
The unit, the VIN plate, and the issue. Do not cut, weld, or paint over it first.
02
Call the desk
Same number that wrote the quote. We open a return against that sheet, not a generic ticket. Change-of-mind requests must be within 15 days after purchase.
03
RA issued
You get a return authorization. Do not ship until that RA is in writing.
04
Pickup or label
Freight units we arrange pickup. Parcel we send a label. Core returns follow the 30-day core clock on the quote.

01
How a refund is paid
Refunds go back on the encrypted payment method used after you approved the quote. We do not cash-refund a card payment. Store credit is only if you ask for it in writing on that RA.
02
What is not refunded
Labor at your shop, fluids, incidental towing, and a second freight run you booked yourself are not on the quote, so they are not on the refund. If fitment for your specific vehicle was our miss, we still cover the return freight we arranged.
03
Cores
A core charge on the sheet is refunded when the like-for-like core arrives within 30 days, tagged with the RA. A cracked, incomplete, or different casting does not release the core refund.